Here’s how ‘Eco Warrior’ and ‘Gaia Capitalist’ David de Rothschild made his catamaran ‘Plastiki’ out of recycled PET bottle packaging -- turning waste into resource and into an (almost) completely recyclable boat, that he then sailed from San Francisco to Sydney.

You can read the related article I wrote earlier today here: Sailing through the Plastiki soup in search of Paradise

Chris Penfold

Phlib (Monkey) Frames

So it’s Thursday and it’s time for us to continue our review of High Street Dreams, the BBC ‘reality TV show’ about product branding, packaging & design development and in particular look at ‘Homeware’ and Harry Singer from Somerset with his innovative wall hanging picture ‘Monkey frames’ product.

Harry is a likeable 34 yr old whose idea consists of a fantastic way to display photos using magnets and a metal frame. It was conjured up “in the pub” two yeas ago after ‘connecting’ the thoughts that it’s easy to print photos on-line these days but difficult to display them on the wall. So he made a few ‘Monkey Frames’, as he called them ( a “cheeky, hanging product”), and sold them to friends. The rest ‘is history’ as they say. Before the TV show he’d already spent £4000 developing the idea further, so he was pretty serious about it – a great product that’s really unique. Harry, quoting the likes of Google and IBM, with their straplines “organise the Worlds information” and “a computer on every desk in the home” came up with his own version “get photos on every wall in every home”.

However, after a day spent at Goldsmith’s University on ‘market research’ some interesting issues were highlighted:
1. The name ‘Monkey Frames’ didn’t particularly appeal to students.
2. The modularity (or lack of it) of the system also seemed to be an issue.
So Harry had a lot to think about. Critic Nick Leslau reiterated these concerns about the product concept (being a fixed system for 16 photos) and thought that Harry should rethink it and try to redesign it into a more flexible system. Enter designer Ben DeLeesy, famous for his ‘red carpet’ dresses, who then branched-out into interiors 10 years ago. His philosophy: “The product has to stand the test of time – you can’t just be a fleeting trend”. He now has one of the biggest ranges of ‘homeware’ on the High Street. His thoughts on how to make ‘Monkey Frames’ appeal more to the consumer were: “ingenuity, ambition, hunger & drive. If Harry gets the timing & product right, the £’s & pence will follow big time.” Easy peasy then!

The first job Ben suggested was to undertake a competitor review, looking at products like a ‘shower curtain’ (a hanging photo product). He was quick to point out to Harry, that “It’s not about your love of photos. At the end of the day, this is business!” (Wise words for any new start up entrepreneur). On the flip side, commenting on Harry’s design, he said: “I love them, but you need to break it down into different sizes, not just a ‘one- hit-wonder’. You’ve got to make it more versatile, to reach a broader base. At that point I think it dawned on Harry the amount of work that he still had to do – and in a very short space of time!

To cut a long story short, Harry went away, completely redesigned his product and in the process made it look really ‘tacky’& cheap (to get the cost down) and was pushed (by the HSD evaluating team) into deciding whether to stick with a ‘cheap-jack’ version or as Ben & the team intimated, take it back ‘upmarket’ and redevelop a ‘cheap-jack’ version later. To everyone’s relief he chose the latter – and everybody was happy.

Enter branding agency ‘Heavenly’, who rightly (in my view) affirmed that ‘Monkey Frames’ (as a  brand name doesn’t work too well). It describes the product and not the ‘lifestyle choice’ that the product could deliver. It was also polarizing (aimed at a young consumer) and not of broad appeal.
Their solution:
Brand ‘Phlib’ was unveiled – Photo Liberation – “Set your photos free” – great concept and easy to remember. I like it!

The ‘big test’ was a 1-day test that Jo Malone sorted out at the national lifestyle exhibition – The Ideal Home Show at Earl’s Court in London. The three things that they were trying to evaluate were:
1.    How you sell your product
2.    Whether you are great PR ambassadors to your product
3.    How the consumers view your product
Harry got a great response at the show, making his first sale, but when the ‘financials’ were discussed, it came to light that Harry needed to sell 10,000 units to recoup his tooling costs and 20,000 units to ‘breakeven’ – a big investment on his part and a bit of  ‘millstone round his neck’!

Anyhow, that aside, Jo and Nick put Harry through to pitch to Heals, one of the most influential homeware retailers in the UK. A 200 year old store with a turnover of £37M  and renowned for ‘breaking’ new designers. He got to pitch to Trading Director Gillian and Head of Accessories Furzana. Apparently they get to sit through 1000 pitches per year and of those, roughly 50% are successful.

Suffice it say, they liked Phlib and gave Harry an initial order of 100. Although Harry was clearly disappointed, it presented a great PR opportunity for him to ‘sell his story’ & background to ‘real customers’ and gain an awful lot of knowledge in the process. As Jo pointed out; “This is like the golden ticket’ – you have to take this opportunity and make it your own”

So what a bout the packaging? (hooray I hear you say!). ……The Heals buyers did mention the packaging at a superficial level. They liked the phrase on the promotional poster “photos belong on your wall – not on your hard drive (well done Heavenly again), but as I’ve mentioned on my other posts about this series, the packaging wasn’t entered into in any great depth. Not surprising bearing in mind the time constraints of the show. So let’s have a look at that now and think about some of the packaging issues that Harry will have either now, or potentially in the future, and try to help him pre-empt them.

As well as selling through Heals (assuming that Harry still is), he is also selling ‘on-line’ from his own website. So what sort of things should Harry consider? Let’s have a look at some of them:
Selling

Harry’s website does a great job at ‘selling’ the brand. On-line retail means the packaging does not really need to perform a selling role at Point of Sale (POS). I’m not sure if Harry is still selling at Heals and how these products are packaged to provide a consistent brand image with website and POS, but it’s something that needs to be considered carefully. I notice that Harry has already started to incorporate with his frames 3M Command™ Strips, to avoid customers having to hang or screw the frames to the wall and that’s a nice ‘added value’ touch.  Bearing in mind the flexibility of the modular system that he has developed, the packaging provides an ideal opportunity for ‘up-selling’ other frame sizes, providing ideas on wall-layout, and other photo/frame/homeware accessories.

Informing
If still selling through retailers such as Heals, Harry is probably already aware that product and bar code information will be required. This may not necessarily be so for Harry’s own website initially, but as his business grows, this type of information will greatly aid stock control. For consumers, useful information could include, at a basic level – frame size, colour, price, contact details but at a more emotional and engaging level, provides an opportunity for Harry to ‘connect’ with his target market. He could provide all sorts of information on the brand heritage, his vision for the business, brand values, the methods he uses to make his frames, the quality of materials & methods used and really build an emotional story on which to ‘pivot’ the brand.

Sealed air transit packaging & inflating machine

Transporting
From Harry’s online store, I should imagine that most of his transport needs are met by a courier such as DHL or other. I’m not sure what sort of stock-holding Heals will want to keep, but it’s certain that they will want to manage & move their stock in the most efficient way possible. To enable this, as well as relevant information, they will want frames boxed into suitable multiples (6, 10, 12 or whatever). The shipping boxes used will require their own ITF bar codes to enable ease of handling & storage.

Protecting
At least Phlib products are not frames that incorporate glass into their manufacture. This makes them lighter and less likely to get damaged in transit than the ‘glass variety’, although being thin metal, they are liable to get bent. Careful use of traditional ‘padding’ materials like corrugated board and bubble-wrap can provide a simple enough ‘filler’ to protect the product from crushing, but there are a number of alternative organic, compostable and ‘sealed air’ filler materials around

Bamboo transit packaging trays

now that can also provide a more ‘environmentally friendly’ transit packaging solution. If you want an interesting insight into the perils of picture frame packaging issues and remedies, check out this interesting article on the topic on the Datalite website.

I hope that this has highlighted SOME of the packaging considerations that need to be taken into account when developing and selling a product like picture frames and supplying them to market. I’m not sure how many of these issues were discussed ‘off camera’ during the programme, but they all play their role in a successful launch, and ‘branding’ is only a part of the picture. So well done Harry, for getting this far, and we wish you every success in the future.

You can find out more about Harry’s products from his Phlib website.

Tomorrow is the last installment of our High Street Dreams reviews. I will take a look at the final product covered in the last TV programme and, as well a giving an overview of what happened in that show and how packaging and design aspects were tackled as above, I’ll also take a ‘step-back’ and provide my own thoughts on some of the other important issues that entrepreneur (Bex) needs to consider (or should have considered already) in the successful launch of her products to a mass market! So keep your eyes open for the following posting on this site:

Friday 23rd July: ‘Homeware’ – Bex Simon an artistic blacksmith who designs beautiful one-off metal-ware objects for the home.

Chris Penfold

Jo Malone and Nick Leslau

Friday before last saw the 4th and last programme in the mini series High Street Dreams on BBC1; The ‘reality TV show’ about product branding, packaging & design development. Over the series Jo Malone and Nick Leslau have helped a number of individuals to launch new products.

It’s been a long 6 weeks since the 3rd programme, during which the ‘void’ has been filled with all sorts of interruptions such as Wimbledon and World Cup football – how inconsiderate!

From a packaging design perspective, I don’t think that the 3rd show was as good & fulfilling as the first two, but still entertaining and was to some extent rectified in the 4th show. Whilst the advice & support given to budding entrepreneurs on High Street Dreams provides a ‘snapshot’ of what’s required in the packaging development process (usually from the ‘sexy’ brand perspective), having watched all of the programmes, I can’t help thinking that packaging has been viewed at a very superficial level. Many of the requirements necessary to get a product to market, seem to have been simply glossed-over or even ignored completely. I appreciate that many of the more technical issues that were possibly raised during development discussions were not actually shown in the final ‘cut’, but I’m sure that most of it was simply not addressed. Branding is only part of the picture. At the end of the day packaging performs a number of other varied and important roles; containing, protecting. preserving, transporting, informing & selling and has to meet a number of important stakeholder needs at all stages of the supply chain, from manufacturing & filling, through warehousing & transportation, retail and consumer-use to final disposal or reuse.

For each of the product areas covered in the programmes, a unique set of circumstances needs to be considered, depending on the product itself, the route to market (whole supply chain) and consumer needs involved. Clearly, the packaging needs for a unique Beryl Brewis woolen scarf will be different to that of a spicy Mr Singh’s Chilli Sauce or a packet of Muddy Boots premium food products.

To start with, purchasing clothes products is a much more ‘tactile shopping experience’ than for foods and whilst some up-market strategically placed packaging can enhance perceived ‘value’, the printed text is mainly aimed at reinforcing the brand credentials and providing product and bar code information for identification and tracking logistics movements and sales. With food products there is a far greater consideration graphically (text) for shelf-life (use before), food legislation, warnings and claims. But also structurally, a need to choose components that will meet the brand credentials, market segment needs and user aspirations as well as protecting and containing the product within from spoilage.

So over the next 4 days, I’ll take a look at the 4 products covered in last two shows and as well a giving an overview of what happened in the two shows and how packaging and design aspects were tackled, I’ll also take a ‘step-back’ and provide my thoughts on some of the other important issues that those entrepreneurs need to consider (or should have considered already) in the successful launch of their products to a mass market!

So keep your eyes open for the following postings on this site:

Tuesday 20th July: ‘Fashion accessories’ striving to be the next fashion brand. Beryl Brewis, a single mum from Buckinghamshire producing high quality chunky hand-knitted scarves.

Wednesday 21st July: ‘Fashion accessories’ striving to be the next fashion brand. Claire English from Lewes, East Sussex, making distinctive and eclectic homemade jewellery.

Thursday 22nd July: ‘Homeware’ – Harry Singer from Somerset with his innovative wall hanging picture ‘Monkey frames’ ( Phlib) product.

Friday 23rd July: ‘Homeware’ – Bex Simon an artistic blacksmith from East London who designs beautiful one-off metal-ware objects for the home.
Chris Penfold

Great looking new child resistant spray pack from Cope Allman Jaycare.

The opening procedures are based on a squeeze and turn principal.  However, unlike traditional CR closures where the cap is squeezed, the operation has been transferred to the collar component.  This adds to the security and also minimises the risk of children using their teeth to open the pack.  The closure system is intentionally allowed to rotate on the container in order to help prevent the product from being forced open.  Instead of a thread-form, the closure utilises a bayonet type fit to simplify the re-closure operation

For more information just follow this link to webpackagings Cope Allman Jaycare’s page 

Layar technology providing interactive packaging potential

As technology gets ’smarter’, bandwidth increases and technology/internet converge, new possibilities will open-up in the packaging arena. Imagine a world where you go to the supermarket, and via your phone you are able to download all sorts of useful information about the brands in front of you, download recipes, find out about special offers, simlar products and competitor packs.

Now ‘hold’ that thought and take a look at this recent LAYAR VIDEO. Instead of ‘city-scape’, imagine winding your way through ’supermarket-aisles’. This app has been around for quite a few months now, but is continually being upgraded and brings these fantastic interactive packaging possibilities another step closer.

If you want to find out more about this exciting area of packaging innovation and the impact it is likely to have on our ’shopping experiences’, you might also want to read another article I wrote recently: ‘Adding value for consumers through internet & packaging in a brave new world‘

Chris Penfold

Apparently over 30% of food produced is wasted before being eaten

It is interesting to read that the focus of active and intelligent (A&I) packaging has shifted from “manufacturer concerns” such as shelf-life and spoilage to “consumer concerns such as freshness, quality and information”, according to recently published research.

The report – ‘The Future of Active and Intelligent Packaging in Food and Drinks’ said that industry leaders had identified “freshness indicators as the most important innovations in the field over the next five years. A development on quality was listed as the next most important field followed by temperature and time indicators.”

However, with over 30% of all food that we buy being wasted, I would hardly call “shelf-life and spoilage” just “manufacturing concerns”. They are huge and global concerns for everyone, much of which is to do with education and the role that packaging can play to save costs for everyone in the supply chain (very important in the present economic situation) but also, ultimately, to help save the planet’s finite resources.

I’m not sure how the research was conducted, what questions were asked, or how they were asked, but apparently, consumers ranked “health, convenience, safety and enhancing product attributes” as the most important attributes that would make them willing to pay more for A&I-packaged products. “Longer shelf-life and packaging that communicates product information” were also seen as important, but consumers perhaps see these as a ‘given’ and wouldn’t necessarily want to pay extra for them.

It is my feeling that the growth of A&I packaging has been primarily technology-led, by developments in sensor technology including nanosensors and biosensors. This is highlighted by the emerging trend of the incorporation of scavenging functions into packaging with bottles, labels or films. This is great technology, but I’m not sure that most consumers would understand what these are or what benefits they bring and therefore they would certainly not want to pay for their incorporation.

It is true that “Delivery of efficiencies in the value chain and the opportunity for manufacturers to differentiate their products and boost their efficiency by reducing product losses” will be major benefits for manufacturers and retailers – but what about consumers? There is a huge consumer-led marketing ‘trick’ being missed here, especially when “High production costs, compliance with food safety regulations and consumer mistrusts” are being highlighted in the report as “potential challenges”.

So, it is good to see that the consumer perspective is taking greater prominence (to some degree at least), in the New Product developments (NPD) that will help meet consumer needs in the expanding drinks and ready-meals segments. I agree, that the current focus for A&I has to be on luxury goods initially, and that it will move to lower-end products as the technology becomes more widely available and costs fall, but maybe it’s time to take a large ’step back’, flip this around completely and look at it from a consumers’ point-of-view. It is up to us all to educate consumers – highlight the wider issues of food (and water) waste & spoilage, get them to understand the more holistic effects of these on their daily ‘wants & (real) needs’ and ultimately get their ‘buy-in’ to the ‘real’ benefits.
Chris Penfold

You can read the full article at www.foodproductiondaily.com

Many thanks to @PhilCyLaw in Brussels for bringing this to our attention via Twitter.

Bionic woman - Source: Wired via BrianSolis

Do you remember the film, Minority Report?  Fiction often prefigures reality and in that movie a future was depicted, where visual objects are manipulated by hand, newspapers have sound & moving pictures, billboards change & interact (depending on who is viewing them) and cereal packs ‘talk’.

In the near future, it will be technically feasible and increasingly more cost-effective to put a moving display onto a packet of cornflakes. However, whether you are a technical specialist, generalist or know nothing about packaging whatsoever, we are all consumers and the question that’s so often overlooked is: so what?

Imagine going into your local supermarket where every cereal box bears a moving image. Should we use that moving display for promotional purposes or to add more information on the pack? As pointed out by Faraday, If all the pack graphics are moving, how will you create a clear point of difference? How else will the consumer be affected by the technological tidal-wave that could result from cheap, ubiquitous nanotechnology including plastic electronic devices and ‘smart’ materials?

Sony’s Rollable OTFT screen

Remarkably much of this technology already exists. Touch-screen technology is rapidly developing and ‘talking’ newspapers with moving pictures are close, as printing & polymer science catches up in devices like flat-screen televisions, where Sony launched “the worlds first OLED (Organic Light Emitting Diode) TV” in Japan 2007 and more recently (May 2010) their organic thin-film transistor (OTFT) ‘Rollable’ material.

Elon University made broad predictions (2006) for the future:

2010-2014: RFID tied to GPS – everywhere. Super supercomputers. Intelligent materials.

2015: Adaptable materials. Genetic profiling. Human cloning.
2016-2025: VR immersion. Ubiquitous robots. Emotion-control devices. Paint-on power.
2026-2045: Space elevator. Moon base. A “singularity” due to accelerating change.
2046-2150: Mars colony. Time travel. Brain downloading. Humans assimilated into the internet

So what are the implications for retail packaging? Certainly, it will need to be ‘smarter’, not only in terms of technologies & materials but also:

• Supporting changing lifestyles
• Communicating more effectively (on shelf & at home)
• Providing greater consumer & convenience
• Augmenting branding
• Lower environmental impact

Packaging will also need to communicate even more information to the consumer:

• ever-more information required on ever-smaller packs (primarily pharmaceuticals)
• traditional printed packaging will not cope
• use of low-cost printed displays & electronics could be necessary

There are already a variety of ‘intelligent’ packaging formats available in the healthcare sector to help patients take their medication at the right time. In consumer packaging, some AR technology is already used, such as the Lego Point-of-Sale packaging that gives a 3D visual rendition of the assembled contents within.

Lego AR POS packaging demo

Lego AR interactive POS terminal (Source: Augmented Reality Blog)

However, AR initiatives so far have been mostly utility focused, nothing more than animated 3D demos, exploiting the novelty of new technology. As a result, the AR ‘space’ is quickly becoming overcrowded and won’t take long for the ‘AR novelty’ to ‘wear off’. What is needed is a more consumer focused ‘problem solving’ approach in order to exploit the benefits of the technology.

As technology and web convergence happen, a number of exciting packaging opportunities will arise.

In retail stores, there will be opportunities for:

• Enhanced shopping experiences through interactive packs at POS
• Improved Brand identification, through applications such as Google Goggles, where consumers take photos of packs on their mobile phones, products are ‘recognised’ and more information, special promotions or affiliated/similar brand/product information is provided via web
• Guiding you to other similar products via GPS
• Longer Term RFID will supplement ‘hodgepodged’ communication to further enhance interactive experience on packs at POS
• Communication will become more ‘pack driven’ (RFID), rather than requiring consumers to take photos of packs

However for all of this to work, there will be a fundamental need for collaboration between retailers & all their supply chain partners.

In the home there will also be potential for more interactive & vivid:

• Instructions for assembly & use
• Multilingual & interactive 3D information
• Product shelf life warnings– fridge & fruit
• Product information

This will mean opportunities for ‘Storytelling’ and bringing the products ‘to life’, which will lead to deeper brand engagement and stronger emotional connections, leading ultimately to greater brand loyalty.

There is an argument that all of this technology will have a dehumanising effect and there is also the privacy issue recently highlighted by Facebook, but the counter-argument is that communication binds us together, gives us shared context & ultimately a shared identity. Personally I think that the benefits far outweigh the problems, and we are now already on a journey of ‘no return’. So I would urge you to ‘grasp the nettle’ and take the initiative, before your competitors and before you get stranded without a ‘liferaft’.

O’Reilly said that “If we are going to solve the world’s most pressing problems, we must put the power of the ‘Web to work’ – its technologies, business models, and perhaps most importantly, philosophies of openness, collective intelligence & transparency.” Ultimately the Web and World will be one and the same, inextricably interlinked through packaging!

Chris Penfold

If you liked this and would like to see more – check out the collection of favourite Augmented Reality videos on our YouTube site.

Starpack packaging awards 2010

If you’ve got a recently launched product that displays some unusual, differentiated, innovative or unusual packaging – or just looks really ‘cool’ – why not enter it into the Starpack Awards?

The Starpack Industry Awards are the pre-eminent UK awards scheme for packaging design and innovation. The Starpack Awards have been recognising innovative packaging design and technology since 1960. That makes 2010 Starpack’s 51st year!

This year’s categories have been chosen to reflect key areas of packaging applications and packaging development.

The closing date for entries is 25 June 2010.

Design Cognition are proud to support this great initiative which is designed to promote innovation in the industry. If you’ve got a great idea but don’t know what to do with it – why not give us a call, to review your options.

You can find out more about The Starpack Industry Awards and get an application form, by following this link to the IOM3 website. GO FOR IT!!

No, Marks &Spencer aren’t returning to selling loose meat slices between paper sheets, but they are going to be offering pre sliced meats in packaging made using Billerud’s Fibreform material.

This great new paper is highly formable, provides enough barrier properties for the cooked meats and of course is seen as being environmentally friendly – Great for M&S’s Plan A.

Thanks to Packaging Gazette.co.uk for making us aware of this one.

Is this the future of condom packaging?  It’s very gimmicky, but could well appeal to the younger market.

I believe this is only an idea, but it shows what can be done with a bit of imagination.  Why not spend a few minutes on this sunny afternoon contemplating where else you could use this kind of packaging – I’m sure you could have some fun. (Jane Bear)

To view the short video of this pack in action just follow the link to YouTube